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Member and Provider Services

Toll-free: 877-734-6692

Representatives are available Monday through Friday, from 8:00 am to 8:00 pm (ET).

 

For plans using value-based payment:
Patient Advocacy Center (for hospital-related billing questions)

Toll-free: 888-837-2237

Representatives are available Monday through Friday, from 7:00 am to 5:00 pm (PST).

 

Headquarters

1500 West Park Drive, Suite 330
Westborough, MA 01581

Mail to:
PO Box 5199
Westborough, MA 01581

Fax:
508-754-9664